Refund & Cancellation Policy

At Stoxcy, we aim to provide a smooth and reliable experience for all users. Please read our refund and cancellation policy carefully before purchasing any subscription or service.

1. Digital Products & Services

All products and services provided on our platform are digital. Once a download or service has been accessed or used, refunds cannot be issued due to the nature of digital content.

2. Subscription Cancellation

You may cancel your subscription at any time. After cancellation, your subscription benefits will remain active until the end of the current billing period. No additional charges will be applied after cancellation.

3. Refund Eligibility

Refunds may only be considered in exceptional cases, such as duplicate payments or technical issues that prevent access to the service. Requests must be submitted within 7 days of the purchase date.

4. Non-Refundable Situations

  • Change of mind after purchase
  • Partial usage of subscription benefits
  • Failure to cancel before renewal
  • Issues caused by user-side configuration or internet problems

5. Contact Us

If you believe you are eligible for a refund or need assistance with cancellation, please contact our support team at support@stoxcy.com.

Last updated: 10th February 2026